Frequently Asked Questions

Where are you located?
Guardian Self Storage is located at 12720 NW Military Hwy, San Antonio, Texas 78231.
What are your office hours?
You can visit us from 8:30 am to 5:30 pm (Monday - Friday) and from 9:00 am to 3:00 pm (Saturday). We’re closed on Sunday.
What are the access hours of your facility?
Tenants can get access to our storage units 7 days a week, between 6:00 am and 9:00 pm.
How far are you from Castle Hills Forest?
Only 1 mile away, meaning you can reach our property in less than 5 minutes. We’re also convenient to the neighborhoods of Summerfield, Elm Creek, Shavano Park, Oak Meadow, and Hunters Creek, for instance.

What’s the difference between climate-controlled units and regular ones?
Our standard storage units offer drive-up access, which allows you to park right next to them, but control neither temperature nor humidity. Climate-controlled units, in contrast, protect your most sensitive items by blocking moisture build-up, extreme temperatures, and pests.
Can I get in on the ground floor?
Of course you can! All Guardian Self Storage’s units are located on ground level, making it as easy as possible for you on move-in day with no stairs or elevators required.
What type of item needs climate control?
Pretty much all items in self-storage will benefit from climate control, but some really need it, including furniture, household appliances, important documents, business supplies, musical instruments, photographs, and even wine.
Can I get help moving into my unit?
You sure can! There’s no need to be on your own when the time comes to put your belongings into storage, which is why we offer handcarts and a variety of moving and packing supplies.
Do you offer vehicle storage?
Yes, our indoor and outdoor parking spaces are perfect for many types of vehicles, including cars, boats, RVs, motorcycles, and more.
Where do I go from here?
Whether you are ready to start now or have some questions first, feel free to give us a call. You can also visit our facility - it has everything to make your next move safe, like security fencing, controlled access, video surveillance, and a manager who lives here!

For additional questions, don’t ever hesitate to contact us. We can’t wait to help you out!